FROM PRODUCTION TO LIFECYCLE

Save the machine; its permanent identity and QR follow automatically.

KIMLIKNO creates a simple flow from the last step on the production line to a customer’s service need years later.

Illustrative technician using a tablet beside industrial equipment.

Technical history. At your machine.

Illustrative artwork · Not an actual customer or product record.

Prepare the product model

Choose an existing model for repeat production or use the one-off machine path for custom builds.

Enter the real machine data

Save the manufacturer serial, model and production data from their authoritative sources.

Review the machine record

Missing or invalid machine data is safely rejected before any identity is issued.

Create its permanent identity and QR

A successful save automatically creates the opaque KIMLIKNO reference, public URL and QR.

Print the digital label

The high-contrast label prints manufacturer, model, serial and KIMLIKNO as human-readable text alongside the QR.

Maintain the machine passport

Keep public documents, owner access and service lifecycle records on the same permanent identity.

Direct or through a dealer: the same permanent identity.

The manufacturer creates the identity and passport and assigns an authorized partner when relevant. The machine owner uses an Owner Key or Owner Account to request help. Without an eligible assigned service partner, the request stays with the manufacturer. Dealer handling preserves manufacturer visibility.

Supports the existing relationship

  1. Manufacturer
  2. Authorized dealer / service partner
  3. Machine owner

Keeps after-sales connected

  1. Owner service / parts request
  2. Authorized dealer status update
  3. Manufacturer visibility / escalation

A dealer records technical work directly within manufacturer-delegated permissions or submits it for approval first. The Owner sees request status and authorized technical history, not internal escalation notes. Machine history remains when the service partner changes.

Explore the Dealer & Service Network →
PERMANENT IDENTITY

The identity stays tied to the product. Active services continue with subscription.

Preserving meaningful basic product identity is a design principle. Full document hosting, owner access and lifecycle features are active subscription services. Final cancellation and archive policies will be defined before contracting.