Delivery, Cancellation and Refunds

KIMLIKNO is a digital SaaS service. Subscriptions do not include physical QR labels, metal plates, shipping or other physical goods; KIMLIKNO does not sell, stock, ship or fulfil those items.

Version: 1.0
Effective: 11 September 2026
Last updated: 11 September 2026

1. Digital activation

The annual commercial term and capacity activate only after authorised TabuData staff complete an explicit action following external bank-transfer and commercial verification. A request alone is not proof of payment or activation.

2. Payment methods

Payment is made only by bank transfer. Payment instructions are shared separately after commercial confirmation, and customers cannot activate their own term.

3. Cancellation and renewal

Each standard plan is an annual service term. There is no automatic renewal; authorised staff create a new term after external commercial confirmation. Renewal or non-renewal requests can be sent to [email protected]. Applicable contract terms and statutory rights govern any early termination outcome.

4. Withdrawal and refunds

Mandatory consumer withdrawal rights apply where relevant. If digital performance begins before the withdrawal period ends at the consumer’s express request/consent, statutory exceptions may apply and must be presented separately before activation. Bank-transfer refunds and financial reconciliation are handled outside KIMLIKNO through appropriate commercial controls.

5. Failed payments and permanent records

A failed card or unverified/incomplete transfer does not activate access. Payment delay may limit new subscription-dependent capacity; existing permanent identities, QR URLs and genuine technical history are not automatically deleted.